App**** for an account - Still no Feedback

I APP**** FOR AN ACCOUNT ONLINE LAST WEEK ALREADY, I WAS DECLINED, SO I SENT AN EMAIL TO YOUR EMAIL ADDRESS: [Email Removed] - STILL NO ANSWER, NOT EVEN A REPLY OR A CALL. I WENT TO YOUR BRANCH IN DENLYN MAMELODI MALL THIS SATURDAY 3/10/2015. FILL IN AN APPLICATION FOR & WAS ASSISTED BY ONE OF THE PEOPLE THERE, I GAVE ALL MY INFORMATION THEY TOLD ME 2 HOUR I WOULD RECEIVE AN SMS INFIRMING ME IF I WAS APPROVED OR NOT. ITS WEDNESDAY TODAY (07/10/15) NO FEEDBACK, NO CALL, NO SMS. (WHAT KIND OF SERVICE IS THIS??) HOW LONG SHOULD I WAIT UNTIL I GET FEEDBACK. & HOW WILL I EVEN KNOW IF YOUR STAFF UPLOADED MY APPLICATION & INFO EVEN??? I DID NOT TAKE ANY DETAILS, AS I THOUGHT I WAS BEING ASSISTED BY COMPETENT STAFF. <br> <br> I WANT FEEDBACK TODAY!!! I have been waiting 3 working days now. <br> <br> Kayleen Gonzalvers Prinsloo<br> *** <br> [Email Removed]<br>