application to open an account

Item: Ackermans
Rating: 1
Author: taherah M

so i app**** for an account on the 30th May, till today no one has contacted me, i have been to the branch at liberty midlands mall twice were i had app**** for this account, at first they told me its still pending and the second time they told me i should receive a call, i have opened accounts at many other stores and never received such slow service totally disappointed

Helpful (0)

Replies (2)

Ackermans's replyOfficial

11 Jun 2019, 11:30

Good day Taherah,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply11 Jun 2019, 11:30

Official

Best regards,

Ackermans's replyOfficial

13 Jun 2019, 16:33

Good day Taherah,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply13 Jun 2019, 16:33

Official

Best regards,