pM
pfunzo M

1 reviews | Active since Jun 2023

22 Jun 2023, 16:59

Application for account delays and poor customer service

Application for an account with them is a nightmare. The store, clearwater seemingly did not know what they were doing. After i received nothing for days i went there to check then they told me about a certain form that i was supposed to fill in. They could not tell me this when I went 1st time. The person who was supposed to assist me went on lunch and I was told I must wait for them to come back from lunch. I threw a fit. After waiting for a week, I contact the call center, nobody knows what's going on and unable to assist. I was told someone will get back to me, but nobody has. total nightmare it's like they really do not want our money.

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Replies (1)
Ackermans
Ackermans's reply24 Jun 2023, 14:48
Official
Hi Pfunzo,

We do apologize for what happened in the store.

The matter has been escalated to the relevant department.

The Ackermans Team