pM
pfunzo M
1 reviews | Active since Jun 2023
22 Jun 2023, 16:59
Application for account delays and poor customer service
Application for an account with them is a nightmare. The store, clearwater seemingly did not know what they were doing. After i received nothing for days i went there to check then they told me about a certain form that i was supposed to fill in. They could not tell me this when I went 1st time. The person who was supposed to assist me went on lunch and I was told I must wait for them to come back from lunch. I threw a fit. After waiting for a week, I contact the call center, nobody knows what's going on and unable to assist. I was told someone will get back to me, but nobody has. total nightmare it's like they really do not want our money.
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Replies (1)Ackermans's replyOfficial
24 Jun 2023, 14:48Hi Pfunzo,
We do apologize for what happened in the store.
The matter has been escalated to the relevant department.
The Ackermans Team
We do apologize for what happened in the store.
The matter has been escalated to the relevant department.
The Ackermans Team
Ackermans's reply24 Jun 2023, 14:48
Official
Hi Pfunzo,
We do apologize for what happened in the store.
The matter has been escalated to the relevant department.
The Ackermans Team
We do apologize for what happened in the store.
The matter has been escalated to the relevant department.
The Ackermans Team
