application delays and bad assistance by staff

Item: Ackermans
Rating: 1
Author: Yogeshnee P

HI , i am still waiting for feedback form ackermans on my application status each time i call hey say , 48 hours then 7 days , then no TAT , i want to buy winter clothes for my baby , if there is no TAT will get feedback after winter im very disappointed

Helpful (0)

Replies (3)

Ackermans's replyOfficial

08 May 2020, 13:12

Good day Yogeshnee,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's reply08 May 2020, 13:12

Official

Yogeshnee P's updateReviewer Update

08 May 2020, 13:23

my details are *** ***1****3

Yogeshnee P's update08 May 2020, 13:23

Reviewer Update

my details are *** ***1****3

Ackermans's replyOfficial

13 May 2020, 15:13

Good day Yogeshnee,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply13 May 2020, 15:13

Official