ZS
Zuleika S

1 reviews | Active since Feb 2019

14 Jun 2019, 21:27

Application declined on several occasions

I'm very disappointed that I have been declined again trying to open an account for my little boy and I'm not even given a reason for it been declined

0
Replies (2)
Ackermans
Ackermans's reply18 Jun 2019, 10:06
Official
Good day Zuleika,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint. 
 Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply20 Jun 2019, 15:39
Official
Good day Zuleika, 

To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service 

Best regards,