Application approved or declined

Item: Ackermans
Rating: 1
Author: Lebogang M

I app**** for ackermans account last week and i send my documents and even I got sms saying"my account is previously approved and is should send documents to activate account so am still waiting for approval massage till now is nearly Christmas people are finishing cloth I want to but for my niece so please make it fast for approval massage

Helpful (0)

Replies (4)

Lebogang M's updateReviewer Update

04 Nov 2019, 08:22

I still receive same massage that I must send documents but i did sent everything last week No guys what's wrong

Lebogang M's update04 Nov 2019, 08:22

Reviewer Update

I still receive same massage that I must send documents but i did sent everything last week No guys what's wrong

Ackermans's replyOfficial

04 Nov 2019, 09:40

Good day Lebogang,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply04 Nov 2019, 09:40

Official

Best regards,

Lebogang M's updateReviewer Update

04 Nov 2019, 11:49

Thanks very much I got the massage of approval

Lebogang M's update04 Nov 2019, 11:49

Reviewer Update

Thanks very much I got the massage of approval

Ackermans's replyOfficial

05 Nov 2019, 13:14

Good day Lebogang,

Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply05 Nov 2019, 13:14

Official

Best regards,

Application approved or declined

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