TM
Tshegofatso M
1 reviews | Active since Sept 2016
08 Oct 2023, 16:51
Appalling service
If there was a 0 star rating on here I'd chose that option. Ackermans Jabulani Mall is the worst. 1. They refused us entry because I had an open redbull, apparently I could spill on the clothing. This isn't my first time shopping at Ackermans but after this experience it definitely is my last. 2. Other shoppers wanted to go in the same 2 ladies told them not to step there because they are mopping the floor. This is ridiculous behaviour by your employees
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Replies (1)Ackermans's replyOfficial
09 Oct 2023, 08:43Hi Tshegofatso,
Thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that we've sent your complaint to the relevant department to urgently look into the matter. The Ackermans Team
Thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that we've sent your complaint to the relevant department to urgently look into the matter. The Ackermans Team
Ackermans's reply09 Oct 2023, 08:43
Official
Hi Tshegofatso,
Thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that we've sent your complaint to the relevant department to urgently look into the matter. The Ackermans Team
Thank you for bringing this to our attention.
Customer service is extremely important to us, and we assure you that we value your feedback and take it very seriously. Please be assured that we've sent your complaint to the relevant department to urgently look into the matter. The Ackermans Team
