TM
Tintswalo M

1 reviews | Active since Feb 2021

01 Aug 2021, 18:08

Annoyed with the service

I went to ackermans East Rand mall to buy a phone, I asked the cashier to Rica my sim card and she said it has been done, when I got home trying to use my sim card, it was not done. Now I have to go back to the shops to Rica the sim card, how unprofessional she ****.

0
Replies (2)
Ackermans
Ackermans's reply02 Aug 2021, 08:33
Official
Good day Tintswalo,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 

Ackermans
Ackermans's reply16 Aug 2021, 15:18
Official
 Good day Tintswalo, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service