DB
Danielle B
1 reviews | Active since Feb 2018
22 Aug 2022, 13:18
Annoyed
I have an arranged arrangement of an amount that I must pay every month. Ackerman's increased the amount without consulting me as a customer first.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
23 Aug 2022, 12:19Good day Danielle,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply23 Aug 2022, 12:19
Official
Good day Danielle,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
DB
Danielle B's updateReviewer Update
24 Aug 2022, 12:00Good day.
This is getting out of hand now. I received a reply from Ackerman's and rep**** back to them but and was informed that the matter would be sorted. I am still receiving messages saying that I haven't paid and legal action will be taken against me
This is getting out of hand now. I received a reply from Ackerman's and rep**** back to them but and was informed that the matter would be sorted. I am still receiving messages saying that I haven't paid and legal action will be taken against me
DB
Danielle B's update24 Aug 2022, 12:00
Reviewer Update
Good day.
This is getting out of hand now. I received a reply from Ackerman's and rep**** back to them but and was informed that the matter would be sorted. I am still receiving messages saying that I haven't paid and legal action will be taken against me
This is getting out of hand now. I received a reply from Ackerman's and rep**** back to them but and was informed that the matter would be sorted. I am still receiving messages saying that I haven't paid and legal action will be taken against me
Ackermans's replyOfficial
30 Aug 2022, 12:58Good day Danielle,
We have tried to contact you and have requested certain information from you to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
We have tried to contact you and have requested certain information from you to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Ackermans's reply30 Aug 2022, 12:58
Official
Good day Danielle,
We have tried to contact you and have requested certain information from you to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
We have tried to contact you and have requested certain information from you to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service