Annoyed

yesterday a lady from Ackerman called me just after I answered she said to "just hold on" and when I said hello again because the line was bad she repeated and said "hold on". I believe she said her name was zanele. The line was breaking up and she repeatedly said "there's nothing wrong with the line". The reception is horrible around my place and that's why am not able to have a conversation. Today again some lady, I think she said her name is vuyiswa or vuyelwa called and said with an attitude "your account is behind by R 1535 (didn't get that correctly) are you going to pay" and to that I said that I will pay what am able to pay, she than said to me" well someone will call you "and I said okay, before she cut the call I told her she was full of nonsense . I spoke to this lady before and had explained to her that am currently out of work and am having trouble to get my payouts from my previous employer. I further responded on email that I was sent that I will only have access to my fixed account month end of July. I don't appreciate to be called by inexperienced and RUDE debt collectors . Am aware that am behind with my payments and it's good that you are doing follow ups but am not stupid and it's not that am intentionally not paying the account. I do understand that you are doing your job and that further step would taken if need be but please get people with good customer service not these rude and annoying collectors, it's as even they are at war or something.