Angry customer

I purchased a cell phone Samsung A core last November 2019 in benoni ackermans women .I had a problem with my phone .I took the phone back to the store on the 28 February 2020 and they told me to fetch it after 6week and the said they will call me since they have not call and I went there on the 11 of May 2020.in ackermans woman they told me the phone is still not ready so been 4 month without my phone .