Angry customer

The manager of Akermans station road in Mafikeng Mothusi Montsho is very rude and disrespectful, worse he does not follow Covid19 regulations... The store does not have social distancing and he doesn't wear a mask. Today he forced us to take our money back instead of exchange. He said he doesn't care about that money if we don't follow what he says we can take our money and sharve it. He's very rude and that was not the 1st time, most customers around Mafikeng have been abused by this manager in front of his staff and other costumer. Can something be done about this bully of a manager.