BM
Banele M

1 reviews | Active since Jan 2020

01 Jan 2020, 10:12

Angry

The store opening hours at Flora centre say on holidays 9-00-1600, we arrived at the shop 10 minutes before 10 and the lady by the door said they will open at 10-00, it's now 10:10 they are still not opened, what a bad way of treating customers, the till operators were standing by their tills chatting to each other and door were closed.

0
Replies (2)
Ackermans
Ackermans's reply02 Jan 2020, 09:39
Official
Good day Banele,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply14 Jan 2020, 10:55
Official
Good day Banele,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service