SN
Sweetness N

1 reviews | Active since Mar 2022

15 Mar 2022, 16:39

An angry customer

I'm writing this review with anger... Last year August I bought a phone(Samsung AO2s) at this store it was working fine for 3 three months, then problems started in November (same year) when the phone stopped charging. Took the phone to the shop with necessary documents they booked it in, December I got the phone back told it was fixed fine only used the phone a day because it was on 50% when I received it. When the 50% was finished I charged the phone and the phone was not charging 😠. I booked the phone for the second time still then they booked it for the 3rd time which took them 2 months to fix, I went to collect it today it was on 32% came put it on the charger for more than 3 hours and it's still on 32%... I've been patient enough now 5 months without a phone that I didn't damage its crazy. I'm totally ****ed

0
Replies (2)
SN
Sweetness N's update16 Mar 2022, 10:16
Reviewer Update
Thank you Ntombizandile Tyokolo your kind and friendly help my issue has been resolved 😊
Ackermans
Ackermans's reply16 Mar 2022, 13:49
Official
Good day Sweetness, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, 
Ackermans Customer Service