KM
Karabo M

1 reviews | Active since Dec 2016

29 Dec 2016, 15:59

Akermans Randburg square

<p>i havee never experienced such bad customer experience with arkermans randbur square, you wait on the que for more than 15 minutes and they dont have the urgency in them, all they do is talking to each other while the que is pilling up.</p>

0
Replies (2)
Ackermans
Ackermans's reply30 Dec 2016, 08:14
Official

Good day Karabo,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply05 Jan 2017, 16:30
Official

Good day Karabo,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,