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nelisiwe N
1 reviews | Active since Oct 2016
07 Oct 2016, 14:21
agents representing ackermans
<p>I love and trust ackermans with my Christmas clothing,ive been buying for the shop since I've been a mom and my eldest child is 12yrs so I've trusted the brand for so many years and when I decide to open an account I get the rudest agent on my fone,please train your agents to have telephone manners,it's a pity I forgot the name coz the first lady I spoke to was so nice</p> <p> </p> <p>I know I need the account but ackermans needs my business too,as I have explained I love and trust ur brand a lot and I'll still shop there but please respect</p>
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
07 Oct 2016, 14:26Good day Nelisiwe,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply07 Oct 2016, 14:26
Official
Good day Nelisiwe,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
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nelisiwe N's updateReviewer Update
07 Oct 2016, 14:29Kindly call me on my cellphone number plz,thank you so much for your reply
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nelisiwe N's update07 Oct 2016, 14:29
Reviewer Update
Kindly call me on my cellphone number plz,thank you so much for your reply
Ackermans's replyOfficial
17 Oct 2016, 11:42Good day Nelisiwe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply17 Oct 2016, 11:42
Official
Good day Nelisiwe,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,