Agents just do not respond to emails

Item: Ackermans
Rating: 1
Author: cherilee A

Good day I emailed ackermans more than a week ago to advise I am no longer working and sent my documents through ,i received a few emails and then another email that stated i need to email another department and then the emails stopped and nobody bothered to make any contact with me . can someone contact me to advise me what i should do going forward *** or email ***

Helpful (0)

Replies (2)

Ackermans's replyOfficial

13 Jul 2020, 09:00

Good day Cherilee,

We appreciate your feedback and will ensure that your query is escalated to the relevant department wo will be in contact with you soon.

Kind regards, Ackermans Customer Service

Ackermans's reply13 Jul 2020, 09:00

Official

Good day Cherilee,

We appreciate your feedback and will ensure that your query is escalated to the relevant department wo will be in contact with you soon.

Kind regards, Ackermans Customer Service

Ackermans's replyOfficial

15 Jul 2020, 15:32

Good day Cherilee,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply15 Jul 2020, 15:32

Official