MD
Marlene D
1 reviews | Active since Oct 2017
19 Oct 2017, 21:52
AG Ghost
I bought a AG ghost phone at ackermans because it was sold with a 24 hour swop out guarentee. Soon after I bought it it started to give me major software problems. I tried calling AG ( the number supp**** on the card in the box) but no answer. When i googled "ag" i saw they are closed... Or under administration. I saved a long time to buy that phone only to be very dissapointed. But strangely.. Ag is still being sold? Very bad experience.
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Replies (2)
Ackermans's replyOfficial
20 Oct 2017, 10:21Good day Marlene,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply20 Oct 2017, 10:21
Official
Good day Marlene,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
20 Oct 2017, 15:16Good day Marlene,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply20 Oct 2017, 15:16
Official
Good day Marlene,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,