1 reviews | Active since Oct 2017
Adverti*****t for paying a TV licence
I am actually disappointed at The Grove Ackerman went to pay my TV licence and was disturbed that I had to educate the cashier of the promotion happening on radio and that the was a R1000 gift voucher up for a draw if you paid in at the store and was valid until 31sy October what was disturbing was not willing to actually try and look for it and had attitude and made me look like I'm stupid yo a point she told me to go lay at pick pay. Sadly it's not the first time and clearly that is how they operate because when one gets to Menlyn they know everything and willing to assist and make sure they do everything I their power to do soo. It's sad that the grove operates like that and don't care. Manager was even worse with her attitude
Good day Khuselwa,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Khuselwa,
We apologise for the lack of service experienced at our store.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Khuselwa,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Khuselwa,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
