1 reviews | Active since Feb 2013
Activation of card
<p>had done an online application for ackermans. I received an sms stating i needed to send my documents. I had done it via whatsapp, however it didnt go through. I then when to the store, they had taken my documents and sent it off.</p> <p>The next day i received another sms, requesting me to collect my card, i visited the store to pick up my card and they stated that theh only received one page of something and that i need to come again. I went back to the store today and i was told they still didnt receive the other page and that i must come again to collect the card.</p> <p>They stated that the phone line and fax is not working. So why do they ask me to come back and forth if my card is not ready. This is nonsense that i must leave what i am doing to go back and forth.</p>
Good day Lehan,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Lehan,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Good day Lehan,
We are trying to contact you without success.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Lehan,
We are trying to contact you without success.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
