Ackermsns ****TIEST SERVICE

This is one of the retailers who display the worst service ever. They constantly bothered me about opening an account which I did. Upon using my account to purchase 2 cellphones for my first purchase I was told have to produce my ID and was rudely informed sm not the person on the UD ...my hair is longer now and yes my ID pic was taken 12 yes ago....disgraceful service. They called their service centre and the gentleman authorized the purchase and said jo problem. They only had one phone available and I had to go to another store to purchase the other phone. I thereafter twice was asked when trying to purchase if the store card is mine or not including today when purchased some items of clothing.The cashier then called Ackermans client service centre and the lady there authorized my sale. I dont carry my cellphone with me when I go out due to Covid 19 This is highly embarrassing and am very perturbed as I did contact Ackermans s few months ago to complain and they informed it is security measures. TOTAL BS as I use my WOOLIES , MRP AND PNP accounts without this ****py service. I am going to write to their CEO to complain. Are you staff now COPS to ask us customers if we are SURE the card is ours...totally bad service and it really leaves a ****py taste. I pay my account early every month and hope you train your staff on customer centricity or change your processes cos its THE ****TIEST SERVICE,, DEFINITELY WANNA CLOSE MY ACCOJNT .TAKE NOTE AND REPORT THIS IF IT HAPPENS TO U