NG
Nabeelah G
1 reviews | Active since Mar 2018
13 Sept 2019, 10:44
Ackermens Credit application Nightmare!!!!
I have been trying to apply for an account for over two weeks... I have sent my documents numerous times to *** and *** more then 4 times... The call center keeps saying they have not received the documents... Yesterday I uploaded my documents and was told to wait 48hours for a response.... even though i have been emailing these documents for days now... I have tried reaching out through Facebook but my messages have been ignored. Today I called in and a manager advise I would only receive a response by COB.... disappointing!
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Replies (2)
Ackermans's replyOfficial
13 Sept 2019, 12:26Good day Nabeelah,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply13 Sept 2019, 12:26
Official
Good day Nabeelah,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
18 Sept 2019, 16:02Good day Nabeelah,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply18 Sept 2019, 16:02
Official
Good day Nabeelah,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Best regards,