IP
Ivanca P
1 reviews | Active since Mar 2009
09 Mar 2022, 11:17
Ackermans/Tenancity stole my money
I paid my account in Dec 2021 and Ackermans can't find my payment. Now my credit report shows I am not paying.
Helpful (0)
Replies (4)0
Replies (4)
Ackermans's replyOfficial
09 Mar 2022, 11:59Good day Ivanca,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply09 Mar 2022, 11:59
Official
Good day Ivanca,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
IP
Ivanca P's updateReviewer Update
09 Mar 2022, 12:12I would appreciate it as I have sent proof of payment about 5 times already to the tenacity address.
IP
Ivanca P's update09 Mar 2022, 12:12
Reviewer Update
I would appreciate it as I have sent proof of payment about 5 times already to the tenacity address.
IP
Ivanca P's updateReviewer Update
10 Mar 2022, 11:48I have received expectational service from Nadia who solved my issue and thats not all she found another payment just laying around that she also allocated to my account. THANK YOU
IP
Ivanca P's update10 Mar 2022, 11:48
Reviewer Update
I have received expectational service from Nadia who solved my issue and thats not all she found another payment just laying around that she also allocated to my account. THANK YOU
Ackermans's replyOfficial
16 Mar 2022, 14:40Good day Ivanca,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply16 Mar 2022, 14:40
Official
Good day Ivanca,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service