TR
Thono R
1 reviews | Active since Jan 2020
04 May 2020, 16:33
Ackermans Zeerust ignore trading hours.
It 16h15 as i write this. Am standing outside Ackermans Zeerust where they have put up trading hours that say they close at 17h00 but they refuse us entry saying they are closed and manager cant see us as he or she is busy on the phone. Needless to say we had to travel at great risk and cost to be here to settle laybyes.
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Replies (2)
Ackermans's replyOfficial
05 May 2020, 15:07Good day Thono,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's reply05 May 2020, 15:07
Official
Good day Thono,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
13 May 2020, 18:17Good day Thono,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply13 May 2020, 18:17
Official
Good day Thono,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service