CN
Celeste N
1 reviews | Active since Mar 2013
04 Feb 2016, 14:23
Ackermans - your people are rude!
Paid my account on 29/01/2016 in the amount of R465.00 via EFT (same as since I opened this account) and was just phoned rudely by a gentlement from number *** informing me that you are not able to trace my payment!<br> <br> FFS! No changes have been done to the banking details or other, and I emailed you proof of payment, how stupid are your staff not to trace my payment??<br> <br> Sort this out immediately!
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Ackermans's replyOfficial
04 Feb 2016, 14:38Hello amourise,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply04 Feb 2016, 14:38
Official
Hello amourise,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service