1 reviews | Active since Oct 2019
Ackerman's Vryheid KZN
We had the worst experience at the Vryheid store today. Getting chased away from an isle because the staff are mopping instead of being asked politely for it to dry was not cool at all! We went to the store with full intention of shopping for baby things seen as there isn't an online shop available. Just to be mocked in a different language when we walked in firstly over the wet floor and then to be told we cannot walk down the isles to shop as the floors are wet. This was at 15:30 in the afternoon, the store is supposed to close at 16:00. When I worked in retail we had to WAIT for the store to close before we mopped, not mock and chase paying customers out of the store! Totally unacceptable. Vryheid Ackerman's, I am super disappointed in your service!
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Best regards,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
