GR
Gwen R
1 reviews | Active since Nov 2019
07 Nov 2019, 19:04
Ackermans Very Bad Service
Goodday, I visited Ackermans Ladybrand yesterday. I paid the pants that was marked down. The slip and pricetag didnt match. When I told Innocence, he grabbed the slip and yelled what? What? I said it is not correct. Then he started calling me cheeky. The other cashier helped me to correct the amount. Then he sweared at me with the F@$k word! This is not the first time Innocence is arrogant. Dont think he should be working with clients.
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Replies (3)
Ackermans's replyOfficial
08 Nov 2019, 12:03Good day Gwen,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
Ackermans's reply08 Nov 2019, 12:03
Official
Good day Gwen,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
08 Nov 2019, 12:12 Good day Gwen,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply08 Nov 2019, 12:12
Official
Good day Gwen,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
09 Dec 2019, 15:09Good day Gwen,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply09 Dec 2019, 15:09
Official
Good day Gwen,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service