SM
Sduduzile M

1 reviews | Active since Aug 2021

21 Jun 2025, 22:17

Ackermans Ulundi Teach your staff about Customer Service.

Ackermans King Senzangakhona Center in Ulundi is as trashy as the the trash they prioritise over customers.

Went into the store bright and early to pay a certain bill. I was greeted at the door by a lovely lady only to find empty tills. I heard shuffling in the storeroom at the back so I called out to whoever was there and she blatantly ignored me. I went back out front and asked the lady standing by the door to assist and she called out at the lady in the storeroom to assist me, to which the lady rep**** she was busy taking out trash. So I had to wait until she was done. When she eventually came back from outside, she told me her till is frozen and I have to wait while she restarts it. I was late, on my way to work. No apology, nothing, just told to wait.

This is not the first time I'm receiving bad service from this store, and it's from the same lady..

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