Ackermans turned my frown upside down :)

I recently raised an issue about digital gift vouchers not being traceable. I was contacted and the team( I must apologise, I can not recall the name of the lovely lady who assisted me). She arranged for the voucher to be traced using my cell number and it was re-issued in store and loaded to a physical card. Well done on changing my opinion from a 1 star to a 5 star! Thank you.