Ackerman's the store that robs customers and has dumb unhelpful employees

They dont even deserve a one star.my mom.who.is a pensioner has been paying her account with no purchases for more than 6 months has her balance go from 10c only going off to her balance going higher now with no help they are blady disgraceful what a **** hole company robbing customers the.way they do and we have all the receipts to prove it .