KM
Koketso M
1 reviews | Active since Aug 2022
29 Aug 2022, 20:09
ACKERMANS THE **********
I had an account with Ackermans until I realized that someone opened the policy without my consent. I paid up the balance that I owed Ackermans as I can't deal with ********** that has my private information and can actually use it without my knowledge. Investigation has been done and was told I have to get a refund. Since then I have been sent from pillar to post and being told different stories from different people. I'm really disappointed that such a huge well known company can do such things. All I want is my money back.
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
30 Aug 2022, 13:51 Good day Koketso,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply30 Aug 2022, 13:51
Official
Good day Koketso,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
16 Sept 2022, 15:13 Good day Koketso,
We have tried to contact you on *** on numerous occasion to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
We have tried to contact you on *** on numerous occasion to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply16 Sept 2022, 15:13
Official
Good day Koketso,
We have tried to contact you on *** on numerous occasion to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
We have tried to contact you on *** on numerous occasion to no avail.
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
