CS
Constance S

1 reviews | Active since Nov 2016

18 Feb 2021, 07:00

Ackermans Thabong in vaal

I went to ackermans at thabong to buy just few things i am heavly pregnant so the line was too long which i couldnt stand on i asked this lady who works ther at woman section to help me pay then she gave me attitude and she was rude saying that i should go and stand in the qeue she cant help me everyone qeues to pay i asked even the heavely pregnat woman she said u can leave them there if you dont what to pay.

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Replies (2)
Ackermans
Ackermans's reply18 Feb 2021, 09:46
Official
Good day Contance,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply19 Feb 2021, 13:12
Official
 Good day Constance, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service