Ackermans store manager insulted and threatened me with violence

On the 19 August 2022, I visited Ackermans, store in Gateway mall, Durban. Within seconds of entering the store I noticed that someone (Store manager) was following me. I must mention that, I do not have a problem with security guards or personnel following me as long as it is done in a respectful, thoughtful and discreet manner. Unfortunately this was not the case here. The Ackermans store manager in Gateway Mall, Durban followed me like a *****. She then threatened and insulted me in front of everyone in the store. My sin was asking her to come closer so she can assist me with the purchase. I called her closer so she can be at ease plus I honestly needed assistance. But my request was met with hostility and threats. She became rude and aggressive. Naturally I retaliated, I told her I was only there to buy and not to be treated like a ***** or a suspect. She became violent and promised to beat me up. She said I don't look like I have money to shop at Ackermans. She said I do not fit the profile of being in store and I must just leave the shop. She said she has served people who are far better than me and clearly told me customer service is the ‘thing of the past’. She was just mocking and belittling me. Seeing that she is not stopping with insults and I asked her to call someone senior so I can be assisted but she told me that I’m not going to be assisted because everything in that store begins and ends with her. She even threatened to call security on me just to prove her overall authority in store. Therefore I am aggrieved and appalled by Ackermans store manager. I am wondering if this is the kind of service to expect from Ackermans store in Gateway. I am wondering how she treats her subordinates.