SD
Shanice D

1 reviews | Active since Jul 2019

18 Sept 2021, 09:10

Ackermans store Atlantis bad service

Im currently standing outside Ackermans Atlantis the store doors should have opened at 09h00 and its 09h10 but the store doors have not opened. Employees are unbothered in the store about clients waiting outside for the doors to be opened.

0
Replies (2)
Ackermans
Ackermans's reply20 Sept 2021, 08:54
Official
Good day Shanice,

We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply27 Sept 2021, 15:17
Official
 Good day Shanice,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service