#Ackerman's #*****sters

#Ackerman's#*****sters

My banking app notified me I was 1 month in arrears with my “Ackermans account”, I do not even have an Ackermans account and have been unemployed for over a year. I called Experian who then informed me an account was opened in my name for R20 000 credit with Ackermans, and to log a dispute. Ackermans refused to give me any information without completing an accounts dispute form which clearly states: “should the requested documents and SAP case number not be received within 7 days of the lodged dispute, I accept that the investigation will not commence and that I may be held liable for the account”. I informed them that I could not open a case at the police station as the police station requested an account statement which Ackermans did not want to provide to me in store or telephonically, which will clearly prevent me from opening a case. It is absolutely pathetic that a store so big, has such poor controls and didn't even check employment or ID because they would clearly see it's not me opening the account. It is extremely frustrating the lengths I have to go to gain sight of *****ulent activity on my name yet it was so easy for #Ackerman's to approve this *****ulent account.