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THOMAS T

1 reviews | Active since Feb 2022

28 Feb 2022, 10:25

ACKERMANS SHOP 107 TAXI CENTRE KERK STREET POLOKWANE

Friday the 25/02/22 15:57 , I went to Ackermans in Polokwane shop 107 and I was assisted by cashier - Phuti Ledwaba. I gave the cashier R370.00 to pay my Ackermans clothing account she instead paid my Multichoice account , I've tried calling this specific Ackermans as well as their head-office and no one is willing assist me, in the mean time my Ackermans account will accumulated interest giving me bad credit. please kindly assist with this query.

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Replies (2)
Ackermans
Ackermans's reply28 Feb 2022, 16:37
Official
Good Thomas,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply11 Mar 2022, 14:44
Official
 Good Thomas, 
 
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service