ZM
Zinhle M
1 reviews | Active since Jul 2019
17 Feb 2022, 21:28
Ackermans SHAME ON YOU!!!
Ackermans Mayfield Square, Daveyton is the worst when it comes to employment of cashiers. The cashiers there are under a lot of strain due to shortage of staff, out of 5 employees only 1 is minding the till. The other four must mind the floor, take stock, call the store contact center coz there's a customer requesting policy services IT'S RIDICULOUS!!! What's worse these people are being paid peanuts working throughout the week. I had 1 item I had to pay and I waited for more than 20 minutes, it is ridiculous Maan!
Ackermans PLEASE TAKE YOUR STAFF AND YOUR CUSTOMERS SERIOUSLY!!!
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Replies (2)
Ackermans's replyOfficial
18 Feb 2022, 13:38Good day Zinhle,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply18 Feb 2022, 13:38
Official
Good day Zinhle,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
04 Mar 2022, 12:42Good day Zinhle,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply04 Mar 2022, 12:42
Official
Good day Zinhle,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service