Ackermans Sasolburg(FS) isn't a franchise but something that we are not aware of.

My sister bought some vests for her kids on Saturday at Akcermans Sandton, only to find that those vests are short sleeved and she was actually looking looking for long sleeved vets now she took them back to Ackermans Sasolburg and the manager refuse to take the items back, claiming that a till slip only wont be sufficient for them to accept those items, the price tags should also be there otherwise we'll have to take them back to Sandton. This doesn't make sense at all because we are residing at Sasolburg now we to travel back just to exchange some pity vests.