TH
Tammy H

1 reviews | Active since Oct 2015

09 Jun 2016, 11:53

Ackermans Reward Card Voucher Query

<p>I would like somebody in charge of Ackermans Reward card to contact me. I have been trying to find out when I will qualify for a voucher again, I last received one in the middle of January 2016. I have struggled to get through via head office & customer care. I waited for over 10 minutes with just background music & eventually I cancelled the call. I have tried to find out in one of your stores but the staff were not able to help me. </p>

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Replies (2)
Ackermans
Ackermans's reply09 Jun 2016, 12:19
Official

Good day Tammy,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply22 Jun 2016, 10:06
Official

Good day Tammy,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service