AN
Anati N
1 reviews | Active since Apr 2015
22 Dec 2021, 22:24
Ackermans reimburse me
Ackermans has disappointed me once again with their Premio phones. I took the Premio s53 to gezina galleries Ackermans for repairs. It had a battery and speaker problem. Its been 21 days now but no communication from the store as to the progress of the phone as they said they would call and was also busy to check in store. Please pay me back my money. Im so ****ed.
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Replies (4)
Ackermans's replyOfficial
23 Dec 2021, 08:12Good day Anati,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply23 Dec 2021, 08:12
Official
Good day Anati,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
AN
Anati N's updateReviewer Update
23 Dec 2021, 14:43Still waiting for the call, the next thing your stores will be closed for holidays and I will be left with no phone ☹️
AN
Anati N's update23 Dec 2021, 14:43
Reviewer Update
Still waiting for the call, the next thing your stores will be closed for holidays and I will be left with no phone ☹️
AN
Anati N's updateReviewer Update
24 Dec 2021, 14:08Went to the store and was told stories. They told me to wait until after holidays. I need that phone asap I cannot wait for holidays. Please refund me.
AN
Anati N's update24 Dec 2021, 14:08
Reviewer Update
Went to the store and was told stories. They told me to wait until after holidays. I need that phone asap I cannot wait for holidays. Please refund me.
Ackermans's replyOfficial
06 Jan 2022, 12:35Good day Anati,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply06 Jan 2022, 12:35
Official
Good day Anati,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,