BM
Boitshoko M

1 reviews | Active since Dec 2020

31 Dec 2020, 16:37

Ackermans Premio Phones

A week or so ago I bought a Premio S80 at Ackermans, what a horrible phone. It looks good on paper and everything but it sucks! Firstly it over heats on the fingerprint sensor when charging. Secondly it's not Google Certified which means I can't use Google apps coz they won't open. Thirdly it's the issue of the network, the phone uses a telkom mobile sim, that I bought with the phone. It's always roaming and states that I don't have data when I have over 4G of data.

The thought of returning it and waiting over 5weeks for a phone also causes me heartburn because I need it for school and work. I'd hate to give a bad review and tell people not to buy at the store but I feel like we are being conned.

0
Replies (2)
Ackermans
Ackermans's reply04 Jan 2021, 08:15
Official
Good day Boitshoko,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply01 Feb 2021, 15:08
Official
Good day Boitshoko, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service