1 reviews | Active since Oct 2016
Ackermans poor service and mistreatment
Poor service and mistreatment at Ackermans Trade route mall
On the 12th of June 2021, I was mistreated at Ackermans Trade Route Mall, as heavily pregnant as I am, the cashier instructed me to go join the long queue after waiting for her to call 3 customers while I was waiting for her to call me, she did not even seem bothered by me standing and waiting and she went on and on about how others customers would complain if she assisted me. Thanks to the customer who was also in the queue, who asked and pleaded that I be assisted first due to my heavy pregnancy. DISAPPOINTED IN THE SERVICE THOUGH. If it was on any other day I would have stood on the long queue but to see and hear her not being concerned nor bothered by me being heavily pregnant on the queue as a woman is defeating and disappointing.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Please accept our apology for the frustration and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the frustration and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
