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Anne H
1 reviews | Active since Jan 2019
05 Dec 2019, 13:17
Ackermans - poor customer service!
You are not allowed to fit swimmsuits at Ackermans Loch Logan Waterfront. You are also not allowed to buy it, fit it at home and return if it does not fit. I also asked if we could fit it over my daughters clothes. The rude floor manager absolutely did not want to help us. Poor customer service! I walked out the door. My daughter fitted 5 swimsuits at Woolworths and they got the sale.
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Replies (2)
Ackermans's replyOfficial
05 Dec 2019, 16:03Good day Anne,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply05 Dec 2019, 16:03
Official
Good day Anne,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Dec 2019, 15:46Good day Anne,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply13 Dec 2019, 15:46
Official
Good day Anne,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,