Ackermans phumula humiliation

What a humiliation and hurt 😢 I received at ackermans today, it's been 2 ,1/2years got account with ackermans in this 2years I never used the card by my own, I've got 2 teenagers when the want to buy some clothes I just give them the card and the go and buy at ackermans phumula coz is a walking distance for them,today my son went the as usual to buy ,and the cashier help him then when he sign the slip she asked who a account is this and he responded, my mother's, then supervisor Jabulile the called the security who's not even working at ackermans told him he is a ********, the security started fighting my son he tiers off his t-shirt he asked him let me call my mother, but no he continued humiliating myson everybody looking and the security supervisors came is when they listen to him ,and the come to verify if I did send him,when I went to the shop I asked what happened the supervisor when she was explaining the security guy was called I asked what happened he insulted my son in front of me telling him f**words, then I asked the supervisor to call customer care and explain what happened so that they will be replacement of the t-shirt and she refused ,I'm asking my self how my son will go to school after this embarrassment ,they called him a ***** people looking, his been crying since, hello Peter please help