TN
THABILE N

1 reviews | Active since Jan 2016

06 Jun 2025, 18:49

Ackermans Patherton street Phoenix Plaza Manager or Supervisor that was working today is KAAK SHE NEED TO BE TAKEN TO A TRAINING I HAVEN'T SEEN SUCH A PATHETIC SERVICE .

They need to send the manager that was on duty has no management skills I don't even know her name they don't even wear name tags. What irritated me the most I'm querying with regards to the device that had been booked for repairs so I'm asking her to provide me with a job number as per Vodacom request as they're disputing the receipt of my device anyways this uneducated Ackermans female so called lady is telling me that they don't have it they are using repair id number than she messed it all up when she's telling me it's my fault my device is not repaired because I didn't answer when Vodacom repairs called me i told her there is lots of ways to communicate then she finalised it with not giving me the slip I had to go and come back when I came back she's poping her eyes out as if she's asking me what are do you want no courtesy no customer service no humanity ice cold service...Ackermans Patherton street Phoenix Plaza need to train or get a qualified Manager because they are too comfortable to a point where they think they in their homes where they speak anyhow.

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