Ackermans Online Orders and Delivery services.

I placed an online order on the 06th February 2026 on Ackerman's online orders. I paid a delivery fee for 5 working days. It has been 12 days with no delivery of my order. I called there customer service twice , according to their customer service department they cannot help me. I called again for a 3rd time , the person i spoke to said she can only log a complaint on their system but i have to keep in mind that a complaint takes 72 hours to be actioned. She then explained that if i don't get any feedback of the complaint i will have to call again! then another complaint will be logged that will take another 72 hours to be actioned!

Ackermans delivery services are USELESS. Ackermans customer service department is USELESS. Upon till today no feedback has been given regarding the 3 complaints i have logged or about the delivery date of my order.