Ackermans not respecting a fasting muslim with sick child.

Worst service ever .in this holy mth with a sick child i ran around to get 3mths bank statements after being provisionally approved.i left my bank details withthe agent in store.my personal.information is all there only to be told 48hrs later they never received it .the call center is so poor .they transfered me 3 times only to get cut off . None calls back .last agent i spoke to called me back and helped me .now i must wait another 48hrs .never have i been treated so poorly .fasting tired of up and down i had to run around .who all has acess to my details .id num bank information .my clients details all on that statement they have it like its nothing what if it gets lost or a emplyee uses my details or shares my statement with another .where is the privacy .where is the customer satisfaction.please sort out ur pathetic service ihave over 1200 facebook followers and i will share this with them if i dont receive a positive response by tom 12pm.