Ackermans, No Further Response!

As of my last encounter/ inter-action with the Customer Care (Don't Care) Center on the 25 March, I have not been contacted. This is exactly what happened last year. After numerous calls and emails, the same thing happened. they just don't care. A business is only successful if it takes the initiative to respond to a customers within a certain period of time, 15 days later and I'm still awaiting for a callback from Ackermans. Sad to know we are patrons of such establishments that cannot take care of their customers queries!