1 reviews | Active since Dec 2016

28 Dec 2016, 12:01

Ackermans Modimolle Noise disturbance

<p>This morning I tried to speak to the manager of Ackermans in Modimolle Nelson Mandela Drive the manangers name is Frans I just wanted to know if they had a permit from the municipaliteit for the performers in front of their shop.</p> <p>The music the performers are playing is so loud I can not even hear my own customer in my own shop and I am way across the street.</p> <p>Never in my life has a manager of a store spoken to me in such a way that I was scared all that I wanted to know was if they had a permit and for how long it was. But all Frans wanted to know was who I was and where I was I told him my name and the name of my shop {which i am now sorry i did} and he said I should come speak to him in person and I told him I couldn't close my shop to do that and to be honest I am to scared now to go talk to him.</p> <p>I phoned the police and they were of no help they would maybe send a van.</p> <p>On Friday the 23 Dec 2016 ackermans did the same thing and we thought O it's Xmas and its good for their business. But know it's not fair to the other stores around ackersmans everybody is complaining we have now contacted our mayor.</p> <p>My main problem is since when is it okay for a manager of shop to treaten a client and yes I am a client of ackermans but I can promise you now I will never go to that shop every again in my life.</p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Ackermans
Ackermans's reply28 Dec 2016, 14:12
Official

Good day Erna,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply03 Jan 2017, 10:17
Official

Good day Erna,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service