Ackerman's Mitchells Plain Westgate / Excellent service from the store

ACKERMANS STORE IN WESTGATE MALL: On Sunday I went to the Ackerman’s store at Westgate mall. The service I received was exceptional. Despite the hick ups and disrespect, they received from the call center they remained professional and proactive. I stood there for a while waiting on feedback from the call center, watching how the deal with all the clients. They truly have love and passion for what they are doing. As from my experience the call center agents, including the supervisor tried to make them look ***********. Both Lucinda Haupt and Zain Ockards( not sure if his surname is spelled correct.) remained calm and professional throughout. Both went the extra mile in doing what they love best, treating customer fairly, showing empathy and assisting to the best of their ability and going the extra. Thank you so much Lucinda, Zain and the other staff of Ackerman’s Westgate mall.